Patient access
Put repeatable eligibility and benefits work on a more reliable path before the visit and before the claim.
Explore patient accessRevenue cycle, reimagined
More momentum.
Less manual.
Full-service revenue cycle management for smaller clinical practices. Our team works claims from both the payer and provider perspective, with robot workers taking on the repeatable steps that slow collections and resolution.
Built around your workflows, your people, and your systems.
FERO / WORKFLOW ENGINE
01 / INTAKEWork enters
02 / ROBOT WORKERSRoutine moves
03 / HUMAN REVIEWJudgment stays
Healthcare operationsIntelligent automationHuman oversight
RCM built for independent care
Let your best people do their best work.
Our revenue cycle service covers the work from access and charges through claims, payment, aging A/R, and denials. Robot workers handle defined, repetitive tasks while our RCM team manages exceptions and payer follow-up.
Experience on both sides of a claim helps us understand how a submitted charge becomes a payer decision, a remittance, and a next action.
How FERO works01
Full-cycle ownership
We connect front-end accuracy to claim resolution and cash.
02
Robots for the repeatable
Digital workers take on defined, high-volume tasks across the cycle.
03
People in control
RCM specialists own exceptions, payer conversations, and consequential decisions.
Full-cycle services
Every step forward
adds up.
From the first coverage check to the last outstanding balance, FERO gives practices an accountable path through the work.
Prior authorizations
Track authorization requirements, submissions, decisions, and expirations before they interrupt care or payment.
Explore prior authorizationsClaims operations
Keep claim preparation, status checks, and payer follow-up moving with consistent digital support.
Explore claims operationsERA and payment posting
Connect remittance detail, deposits, adjustments, and remaining balances to a clean account picture.
Explore era and payment postingA/R follow-up
Turn aging receivables into a prioritized, owned work plan.
Explore a/r follow-upDenial management
Turn scattered denial signals into organized work your specialists can act on.
Explore denial managementProvider and payer experience
We know what happens on both sides of a claim.
Our team has managed claims from both the provider and payer sides. We understand the work that creates a claim, the rules and responses it meets after submission, and the remittance that tells the practice what happened.
That perspective helps us separate a front-end rejection from an adjudicated denial, recognize when a payment variance needs review, and fix upstream causes instead of repeatedly working the same downstream problem.
More about FEROThe FERO method
Smart systems.
Clear ownership.
We take responsibility for the RCM workflow and give each robot worker a bounded role within it.
See the full approach01
Diagnose the work
Review aging, rejections, denials, handoffs, and payer mix to find the largest sources of drag.
02
Operate the cycle
Give routine checks to robot workers and assign complex cases to RCM specialists.
03
Improve the result
Watch first-pass acceptance, unworked A/R, denial causes, and cash application with the practice.
Why robot workers
Keep the work moving beyond the shift.
Robot workers do not need breaks, PTO, or holiday coverage. They can run 24/7 when the workflow and connected systems call for it, without the staffing gaps that slow repetitive claim work.
For most small medical organizations, FERO can check the status of up to 100% of pending claims when payer access and usable claim data are available. For larger organizations, robot worker capacity can scale to pursue the same level of coverage.
Our RCM people remain responsible for exceptions, payer conversations, and decisions. The robots keep the defined checks and queues moving.
Meet the robot workersLet's connect
Ready to put the
routine on autopilot?
Tell us where your team spends too much time. We'll start with the workflow and explore where robot workers can help.
Start with the work. We'll take it from there.Start a conversation 01 / 01