Full cycle RCM services

A healthier revenue cycle, end to end.

FERO supports smaller clinical practices from payer enrollment and patient access through authorization, payment, recovery, and patient billing. Robot workers carry the repeatable load, while RCM people own the exceptions, payer conversations, and decisions that move revenue forward.

01 / Provider enrollment02 / Patient access03 / Prior authorizations04 / Charge review05 / Claims operations06 / ERA and payment posting07 / A/R follow-up08 / Denial management09 / Patient billing

Where FERO works

One cycle. Connected disciplines.

Each service can be worked on its own or as part of a broader RCM operation. The common thread is a known owner, visible next action, and careful use of robot workers.

01 / RCM

Provider enrollment

Keep payer participation, enrollment status, and effective dates from surprising the billing team.

Payer enrollmentEffective datesProvider data
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02 / RCM

Patient access

Put repeatable eligibility and benefits work on a more reliable path before the visit and before the claim.

Eligibility checksBenefits reviewAuthorization support
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03 / RCM

Prior authorizations

Track authorization requirements, submissions, decisions, and expirations before they interrupt care or payment.

Requirement checksRequest trackingDecision follow-up
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04 / RCM

Charge review

Find missing charges and incomplete claim details before they become rework downstream.

Charge captureDocumentation gapsCoding review
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05 / RCM

Claims operations

Keep claim preparation, status checks, and payer follow-up moving with consistent digital support.

Claim readinessStatus checksPayer follow-up
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06 / RCM

ERA and payment posting

Connect remittance detail, deposits, adjustments, and remaining balances to a clean account picture.

ERA and EOB reviewPayment reconciliationBalance routing
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07 / RCM

A/R follow-up

Turn aging receivables into a prioritized, owned work plan.

Aging analysisPayer follow-upWork queues
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08 / RCM

Denial management

Turn scattered denial signals into organized work your specialists can act on.

Denial triageAppeal preparationPayment review
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09 / RCM

Patient billing

Make the patient balance handoff accurate, understandable, and connected to the payer record.

Balance reviewStatementsPatient inquiries
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One connected picture

Work moves better when handoffs are clear.

FERO is designed around the operating steps between access, billing, follow-up, and recovery. We identify the information a task needs, the rule it can follow, and the point where a person needs to step in.

That keeps automation practical: a visible queue, a defined owner, and a path for exceptions.

See how we work

Start with a conversation

Find the first workflow worth changing.

Tell us where work gets stuck. We will explore the process, the people involved, and where robot workers can make a useful difference.

Talk with FERO